Test LabNew · Test Lab

Rehearse every sale before a real customer sees it.

Test Lab runs your complete AI sales journey against a simulated prospect, with the real AI and your real rules, products and flows. Nothing is ever sent.

See Test Lab in a live demo

Add-on in Starter · Included in Pro · Advanced in Premium

What is Test Lab in META CRM Bot?

Test Lab is META CRM Bot’s simulation environment for rehearsing an AI sales flow before real customers see it. It runs your complete sales journey against a simulated prospect, with the real AI and your own rules, products and flows. You play the customer, fast-forward time and see why each answer was given. Nothing is ever sent, no CRM lead is created and no KPI changes.

Test Lab · SimulationSimulated · not sent

Prospect: Plant Manager · Machine builder · DE · German

You · as the prospect

We already have a supplier for this.

Intent: objectionSentiment: neutralMeeting intent: low

AI · Persuasion agent

Understood. Most customers keep their supplier and add us for the lines it doesn’t cover. 20 minutes on Thursday?

⏱ +3 days · email opened · no reply → follow-up on LinkedIn

You · as the prospect

Thursday works.

✓ Simulated meeting booked · no invitation sent

Trace per answer: agent · prompt version · rules · knowledge · model

Illustrative simulation

Why it matters

Automation that talks to customers has to be tested like it.

A first message cannot be taken back

A flow that misreads an objection or picks the wrong product does it to real buyers, in their inbox, under your name. In Test Lab it happens to a prospect who does not exist.

The same engine that runs live

The simulation uses the same AI, the same rules, the same product knowledge and the same flow the live system would use. What passes here is what will run.

Change with evidence

Edit a prompt or a product description, re-run the identical scenario, and compare the two answers side by side. You don’t have to change it live and hope.

What you can rehearse

Play the customer. Move the clock. Break things on purpose.

Any reply, in any language

Yes, no, “we already have a supplier”, “remove me”. See how each is classified (intent, sentiment, meeting intent), what the AI answers and which product it chooses.

Time and events on fast-forward

Opened, clicked, LinkedIn ignored, no reply: jump +1 hour, +1 day, +3 days and watch follow-ups, channel switches and booking fire in order.

Failures you would rather not meet live

Mailbox down, calendar unavailable. See what the flow does when the world does not cooperate.

Opt-outs that must stay opt-outs

Confirm that “stop” ends the conversation in every language, before a single real contact has the chance to say it.

Deep diveRehearse the sale before the customer sees itEvery sales automation gets tested on real buyers eventually. Test Lab moves that test to a prospect who does not exist.Read the full article →

Every answer explained

See why it said it.

Each answer in a simulation carries its trace, so a wrong one can be corrected at its source: rate it, fix the knowledge on the spot, re-run.

Agent
Prompt version
Rules
Knowledge
Model

Questions

Test Lab, answered

Does anything leave the system during a simulation?

No. No email, LinkedIn message, WhatsApp or calendar invite is ever sent from Test Lab. No CRM lead is created and no KPI changes.

Is it the same AI that runs live?

Yes, the real AI with your real rules, products and flows. That is the point: what you rehearse is what will run.

Which packages include Test Lab?

Test Lab is an add-on in Starter, included in Pro and available in its advanced form in Premium. Simulations are kept separate from live activity, so testing never distorts your CRM or your KPIs.

Can I test a change before I publish it?

Yes. Edit a prompt or product knowledge, re-run the same scenario and compare the old and new answers side by side before anything goes live.

Go live only when it’s right.

In a live demo we run a simulation on your own product and buyer. You play the customer and see every answer and why it was given.

See Test Lab in a live demo

Talk to a human 🙂

Tell us about your sales team and target markets. We'll reply within one business day, usually much faster.

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